Privacy Policy

1. What Information Do We Collect?

We collect the following types of information:

Information you provide directly

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (credit card and other payment information processed securely by third-party payment processors)

• Order history

• Messages, reviews, comments, or inquiries you submit through contact forms or customer service channels

Information collected automatically

• IP address

• Device information

• Browser type

• Pages viewed and time spent on the site

• Session information (page response times, interaction data)

• Cookies and similar technologies (for analytics and functionality)

2. How Do We Collect Information?

We collect personal information when you:

• Place an order on our website

• Fill out a contact form

• Subscribe to a newsletter

• Create an account

• Interact with our website (analytics tools automatically collect usage data)

When you complete a transaction, we collect the personal information needed to process and deliver your order.

3. Why Do We Collect Your Personal Information?

We collect your information for the following purposes:

• To process and fulfill your orders

• To provide customer support

• To communicate about orders, updates, promotions, and service notifications

• To improve and optimize our website

• To comply with legal and tax obligations

• To prevent fraud and ensure secure transactions

We do not sell personal information to third parties.

4. How Do We Store, Use, Share, and Disclose Your Information?

Storage

Your data is stored on secure servers provided by Wix.com and other trusted service providers.
Wix stores your data on secure servers behind a firewall.

Use

We use your information only for the purposes outlined above.

Sharing with third parties

We may share your information with:

• Payment processors (e.g., PayPal, credit card services)

• Shipping carriers (Japan Post, FedEx, UPS, DHL) to deliver your order

• Analytics tools (Google Analytics, Wix Analytics)

• Marketing tools you subscribe to (e.g., email marketing services)

We may disclose information if required by law, such as responding to court orders or legal investigations.

5. How Do We Communicate With You?

We may contact you by:

• Email

• SMS (if you provide a phone number)

• Website notifications

• WhatsApp or messaging apps (for order updates, if you request it)

Reasons for contacting you:

• Order confirmations and shipping updates

• Customer support responses

• Marketing messages, promotions, newsletters (only if you subscribed)

You can opt out of marketing emails at any time by clicking the “unsubscribe” link.

6. How Do We Use Cookies and Tracking Tools?

We use cookies and similar technologies to:

• Improve website performance

• Analyze traffic

• Personalize your shopping experience

• Remember your cart and preferences

You can control cookie settings through your browser.

7. How Can Site Visitors Withdraw Consent?

If you wish to:

• Access, correct, or delete personal data

• Stop us from processing your data

• Unsubscribe from communications

Please contact us at:

📧 support@japanshopfuji.com
(or any email you prefer)

8. Privacy Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.

9. Contact Information

If you have questions about this Privacy Policy, please contact us:

📧 info@japanshopfuji.com
🌐 www.japanshopfuji.com